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A3S - Accessibility as a Service
Important Deadline

ADA Title II
Web Accessibility Deadline

Compliance Required By

April 24, 2026

On April 24, 2024, the Department of Justice published a final rule requiring state and local governments to make their web content and mobile applications accessible to people with disabilities under Title II of the Americans with Disabilities Act (ADA).

What Is ADA Title II?

Published on April 24, 2024, the final rule establishes technical standards based on the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This applies to all state and local government entities' web content, mobile applications, and digital services.

Who Must Comply?

Title II of the ADA applies to all state and local government entities, including:

  • State governments - All agencies, departments, and programs
  • Counties - County governments and all county services
  • Cities and towns - Municipal governments of all sizes
  • Special districts - School districts, water districts, transit authorities
  • Public institutions - Schools, libraries, hospitals, universities

Population-Based Deadlines

📅 April 24, 2026

Public entities with populations of 50,000 or more

📅 April 26, 2027

Public entities with populations under 50,000 and special district governments

* Population determined by U.S. Census Bureau data

Compliance Timeline

April 24, 2024

PUBLISHED

DOJ published the final rule establishing web accessibility requirements for state and local governments.

April 24, 2026

DEADLINE - 50K+

Public entities with populations of 50,000 or more must comply with WCAG 2.1 Level AA standards.

April 26, 2027

DEADLINE - UNDER 50K

Public entities with populations under 50,000 and special district governments must comply.

Start Now

RECOMMENDED

Begin your compliance journey immediately. Most organizations need 6-12 months for comprehensive accessibility remediation.

Ongoing Compliance

After meeting the deadline, continuous monitoring and documentation are required to maintain compliance.

What Must Be Accessible

Digital Content Covered

The rule applies to all programs, services, and activities offered through digital means:

  • Websites and web applications
  • Mobile applications (iOS and Android)
  • Digital documents (PDFs, Word docs, Excel)
  • Videos and audio content
  • Social media posts (new content)
  • Online course content and learning materials

Limited Exceptions

The rule includes narrow exceptions for:

  • Archived web content not in current use
  • Pre-existing conventional electronic documents
  • Content posted by third parties (under certain conditions)
  • Password-protected individualized documents
  • Pre-existing social media posts (before compliance date)

* Exceptions do not eliminate the underlying ADA obligation to provide access

Why Compliance Matters

Understanding the risks of non-compliance and the importance of accessibility

⚖️

Legal Action & Lawsuits

DOJ enforcement actions and private lawsuits under ADA. Non-compliance exposes your organization to legal challenges and costly litigation.

💰

Financial Penalties

DOJ civil penalties: Up to $55,000 first violation

Subsequent violations: Up to $110,000

Private lawsuits: Additional damages and legal fees

Plus legal fees, remediation costs, and settlement expenses that can exceed millions. Private lawsuits under ADA Title II can result in additional damages beyond DOJ penalties.

📉

Reputation Damage

Public perception issues and loss of community trust. Non-compliance signals your organization doesn't prioritize serving all citizens equally.

🚫

Service Disruption

Exclusion of citizens with disabilities from essential government services, voting information, emergency alerts, and critical public resources.

The good news: A3S helps you achieve and maintain compliance with expert-led solutions, comprehensive documentation, and ongoing monitoring - protecting your organization while ensuring equal access for all citizens.

How A3S Ensures Compliance

1

Comprehensive Audit

Expert manual testing by IAAP-certified professionals ensures every aspect of your digital properties meets WCAG 2.1 Level AA standards.

2

Expert Remediation

Our team fixes identified issues with proven methodologies, ensuring sustainable and compliant solutions.

3

Legal Documentation

Comprehensive documentation package demonstrating good faith compliance efforts and ongoing commitment.

4

Continuous Monitoring

Real-time tracking ensures your digital properties remain compliant as content changes and updates are made.

Time is Running Out

Don't Wait Until the Deadline

Start your accessibility compliance journey today. Our expert team has helped counties and municipalities across the country meet their deadlines with confidence.

Questions? Contact our compliance team

Additional Resources

Official DOJ Final Rule

Read the complete Department of Justice final rule on web accessibility for state and local governments.

View DOJ Rule(opens in new window)

WCAG 2.1 Guidelines

Understand the Web Content Accessibility Guidelines that form the technical standard.

View WCAG 2.1(opens in new window)

A3S Program Overview

Learn how our comprehensive accessibility program ensures continuous compliance.

View A3S Program